Frequently asked questions

Have a question? Chances are, you’ll find the answer here!

Every Bisousweet retail packaged item contains nutritional information on the tag or label. Our biscotti, brownies and cookies contain this information on the back of the tag, and our doughnut muffins and whoopie pies contain this information on the label. Please email Karen with any questions.


We have the following nuts in our facility: 

  • Almonds
  • Pecans
  • Pistachios


We are a peanut-free facility.


The following products contain nuts: 

  • Biscotti: Almond Anise; Pistachio
  • Cookies: Linzer Hearts (contains almonds); Pecan Susans


We frequently make products containing nuts at the same time we are baking other products that do not contain nuts. We do not have equipment, utensils, and small wares that are only used for nut-free items and do not recommend our products for anyone with a nut, wheat, or food allergy.

Everything we make is all natural & preservative free, and needs a little extra TLC to ensure the best sugar experience. While we are fairly certain that you won’t have any leftovers, most goodies are best eaten within 3-5 days of the sell-by date listed on the packaging if stored correctly.

For the best eating experience:


Store at room temperature in an air-tight container. Our cookies freeze beautifully if you choose to save…er, hide…them for a special day.

Whoopie Pies

My kids happen to love our whoopie pies frozen, but for the typical whoopie consumer, we recommend storing whoopie pies in the refrigerator until one hour before you’re ready to indulge.


Best dunked in coffee, says the coffee maven. Store at room temperature in an air-tight container. Good for about 40 days.

Doughnut Muffins

Store in an air-tight container. Good at room temperature for up to 5 days or in the freezer for up to one month. Do not refrigerate.

Our commercial kitchen is located in Leominster, MA. We moved here in November 2022; prior to that, we had been operating out of Shirley, MA. since 2014.

No, but don’t let that stop you from enjoying something sweet! Check out our online shop and see our list of retailers who carry Bisousweet Confections.

- Have a question we didn't answer? -